One’s own blind spots are the hardest to identify - and here is a tool for finding them.

Irrespectively whether you manage a team of 100 or a company of 100,000 employees, there is a huge chance your operations might require a closer inspection. Even if everything works as expected, there are multiple ways things might turn wrong given unexpected market conditions. Over the years of working with operational resilience, we have identified a few common blind spots that every efficient manager had:


Problems identified only by end customers

Even tech companies that should be very familiar with the concept of testing often lack processes that would help them identify problems before they reach customers. In other industries than IT, the problem is even more prevalent.


Lack of clarity on which data is relevant for decision making

A common approach to data-driven decision-making is “we use data that we have”. There’s no sufficient clarity on what data is needed and what data is relevant.


Risk not assessed and risk appetite not articulated

At the core of operational resilience is an understanding of what risks are there and what is company’s tolerance for these risks. In case of surprises, decisions are made ad-hoc and in rush.

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Operational blind spots are like cancer - early detection is important.

Ninety percent of executives admit that outdated operating models endanger their companies’ survival. Knowing that the expected lifespan of S&P 500 companies dropped to below a shocking 18 years in 2021 (from 61 years in 1958) we have every reason to believe they are right.

These executives intuitively know that some issues sit under the surface and given ongoing change in the market, there’s a huge chance that their company will run into troubles.

But do you want to be one of those who act surprised or one of those who can come into a crisis management meeting with a smile on their face to say “no worries, we were prepared for that”?

Don’t leave resilience to chance - take the assessment of operational blind spots for efficient managers today

The assessment consists of ca. 50 questions, including ones that will cross-check your answers. It checks for blindspots along three distinct dimensions:

  • Business processes

  • Data flows

  • Risk management

You will receive a personalized report within 1hr of filling out the questionnaire. It will help you understand:

  • How efficiently are your processes organized and documented?

  • What level of relevance and accuracy is of data used for decision making?

  • Where are possible blindspots when thinking about risk management?

The report contains a graphical summary of your score along these three aspects.

The personalized report contains actionable insights

The report contains an assessment of each common operational blindspots. But we don’t limit it to things that might cause issues down the line. We also show you for which aspects your operations excel.

For areas that are lacking robustness, we provide actionable suggestions on how to improve the situation.

Don't get caught out - use insights from our efficient manager’s operational blind spots assessment to prepare for the future.

Frequently Asked Questions

  • Again, what's in it for me?
    • Quick diagnostics, if your process has the resilience worth having.

    • Insight into the maturity of different layers of your business operations.

    • An opportunity to stop running from one deadline to another and give a thought to the big-picture of your business process.

  • How is this different from everything else I've seen?
    • You’ll analyze your process from three different perspectives: process, data, and risk.

    • You’ll examine your process yourself; it’s not someone else trying to fit whatever you do into their mold.

    • You’ll be able to identify the weakest link, the element truly endangering the smooth running of your process if problems should arise.

  • Why should I trust you?
    • We’ve been on the market since 2007.

    • We work for Fortune 500 companies.

    • We know about data and its limitations; that’s why we were the first in the world to scientifically publish an accurate global COVID-19 spread model when well renown scientific centres couldn’t make head or tails on a single country level.

    • Our methodology has been developed based on our combined experience in business consulting, data science, and risk management across a variety of industries and has been tested with our clients, with feedback incorporated across years of projects.

    • Bringing data and process close put us at the forefront of enterprise and data architecture; our Chief Data Science Officer currently co-authors one of the first books on a socio-technological architecture paradigm shift - Data Mesh.

  • So, how does it work, exactly?
    • We offer you a questionnaire, which will take you no more than 15 minutes, covering your process from three perspectives:

    • 1. Process execution

    • 2. Data environment

    • 3. Risk management

    • You get the full report promptly after completing the questions (usually within 1h).

  • What do I have to lose?
    • With our questionnaire, you can start by investing just 15 minutes of your time answering the questions, and you'll receive the report via email, to read and share with your colleagues, bosses, or your team.

    • We hope you agree that this short time investment is a preferable alternative to keeping doing what you have been doing so far. After all, as Rita Mae Brown, the mystery novelist, once wrote (and not, as many believe, Albert Einstein): Insanity is doing the same thing repeatedly but expecting different results.

Act now!

Fill out our questionnaire now, self-diagnose the resilience of your business process today, and be able to act! There is an increasing probability that unforeseen circumstances disrupt your operations with every passing day.nIt's NEVER too EARLY to build Operational Resilience!